# Overview # Getting Started
Register for Hyteno 1. Navigate to [hyteno.com](https://hyteno.com) 2. Click on the "Get Started"/"Register" button which will take you to the register page. 3. You will be directed to the [sign-up](https://hyteno.com/register) page. 4. Fill in all required details such as your business name, email, and phone number by selecting your country press "Next Page". 5. Select one of the templates and proceed. 6. Fill out the given information and press "Finish signing up". 7. For security, an OTP will be sent to the provided phone number, enter the OTP. 8. Congratulations, you have successfully registered on Hyteno. Now select a plan and you will be directed to the payment section where you will need to enter your credit card details to make the subscription payment.
Download Hyteno App 1. Go to the [Google Play Store](https://play.google.com/store/apps/details?id=com.b33peen.hi_foods_business\&pli=1) or App Store. 2. Search for Hyteno Business 3. Press the "Install" button
Set up your restaurant 1. Open the "Hyteno Business" app and log in using your registered phone number. 2. You'll be taken to a page where you'll need to fill in your restaurant's details. 3. To add a photo, click on the 'Add Photo' option. 4. Then, click on the 'Add Images' button and select images from your phone's gallery. 5. Once you're done, click 'OK' at the bottom right corner. 6. Select the images you want to be displayed on the app as your restaurant's images. 7. To add more images, click on the "+" button at the bottom right corner. 8. Return to the details entry page and enter your business name, phone number, email, Siret number, and number of tables offered (these fields cannot be left empty). 9. Click 'Continue' once you've entered all the basic information.
Adding details about your restaurant 1. Click on the "+" button next to the address field to add your business location. 2. Enter your address and click "Save". Choose the size of your business from the dropdown menu. 3. Select one or more options that best describe the type of food your restaurant offers. 4. Indicate the price range of your restaurant. (€ for cheap, €€ for medium, €€€ for expensive) 5. Select one or more dietary options from the checkboxes provided. 6. Input your postal code (mandatory field). 7. Choose one or more options that describe the services offered by your restaurant. 8. If you offer delivery, two new fields will appear (delivery radius and minimum delivery amount) at the top of the page, which need to be filled in. 9. Similarly, if you offer reservations, a new field will appear (minimum reservation amount) at the top of the page, which needs to be filled in. 10. Also, specify the method of payment for each service you offer. 11. Press “Continue” to proceed
Add Payment Details When you have accumulated revenue in your Hyteno Business wallet, you can withdraw your fund: 1. Using Stripe Connect:\ We allow you to withdraw your funds directly to Stripe Connect
# Menu ## Setup Menu After successfully adding all the required details about your restaurant you will be redirected to the menu page. 1. Click on the green button with the hamburger icon at the bottom right side of the page. 2. You will be shown two options: Edit Category and Add Menu.
Add Category 1. Click on the "Edit Category" button on the menu management page. 2. Click on the "+" button on the right corner of the page. 3. In the dialogue box that appears, enter the food categories offered by your restaurant (like Soup, Starters, Dessert, etc).
Add Menu 1. After you have added all the categories, drag and drop the categories to rearrange their order of priority on the menu. 2. Click the "Save Priority" button to apply the changes. 3. Navigate to the "Add Menu" option on the menu management page. 4. Upload an image for the menu item by clicking on the "Add Photo" option. 5. Enter the name of the menu item, such as "momo" or "pizza". 6. Provide a brief description of the dish in the "Menu Description" field, which should not exceed 150 characters. 7. Select the appropriate category for the dish from the dropdown list. 8. Indicate whether the dish is vegetarian or non-vegetarian. 9. Enter the price of the dish in the "Price" field. 10. Specify if the restaurant offers a "Buy 1 get 1 free" deal on the dish. 11. If a discount is offered on the dish, indicate the percentage in the "Discount" field. 12. Choose whether the dish should be visible on the restaurant's website or not by selecting "Show" or "Hide" in the "Status" field.
{% hint style="info" %} Note: Photo of the dish, Menu Name, Menu Description, and Price fields cannot be left empty {% endhint %} ## Add Options Menu items may include various optional elements such as toppings and flavors. To add these options to a dish, click the "Add options" button, which will take you to the "Add Option" page.
How to Add Options? 1. Enter the title of the option in the "Title" field. 2. Describe the option in the "Description" field. 3. Select the option type: Single Select, Multiple Select, or Option Select. 4. Mark the option as mandatory or not in the "Is Mandatory" field. 5. Click "Add New" to add options. 6. In the new fields that appear, enter the option name and price. 7. Repeat this step to add more options.
{% hint style="info" %} Note: If you select Multiple Select or Option Select, specify the maximum number of options that can be selected {% endhint %} {% hint style="info" %} Note: If you select Option Select, an additional field will appear to enter the maximum quantity of items that can be selected. Maximum quantity refers to the maximum limit user can order these options. {% endhint %} # Opening Hours
Add restaurant hours 1. Go to the home screen by clicking on the home icon in the bottom nav bar. 2. Click on the "Edit restaurant hours" button located in the center of the home screen. 3. You will be redirected to the restaurant hours page. 4. On the left side of your screen, you will see the weekdays. 5. Tap on any weekday to manage the timing for that day. 6. For example, if you choose Sunday, you will see the Restaurant status toggle button, which is set to "closed" by default. 7. Tap it to open your restaurant on that weekday. 8. You will then be provided with two timing boxes, the first for opening time and the second for closing time. 9. Tap on the first box to configure the opening time and the second box to configure the closing time. 10. To add a divided time section, tap on the "add more" button, which will add two new boxes. 11. Repeat the above steps to add additional timing. Similarly, you can add timing for other weekdays.
Close restaurant for uncertain times 1. Go to the home screen by clicking on the home icon in the bottom nav bar. 2. You can find Restaurant status toggle button in center of home page, and tap it to toggle open and close status. 3. The green color indicates you are open and red indicates you are closed.
Stop taking orders 1. Go to the home screen by clicking on the home icon in the bottom nav bar. 2. You can find the Taking Order toggle button in the center of the home page. 3. Tap it to toggle the status. 4. The green color indicates you are taking orders and the red indicates you are currently not taking orders.
# Offers ## Setup Offers 1. Go to the account screen by clicking on the account icon in the bottom nav bar. 2. Tap on the offer section just below my website. ### Add Offers 1. Tap on the hamburger button at the bottom right corner to add an offer. 2. Select either Fixed Discount or Bulk Discount.
Fix Discounts 1. Fix discounts are based on constraints. For e.g., If a user purchases X amount you give Y discount. 2. To set up fix discount, select the offer type i.e. money or percentage. 3. Select an offer for, i.e., reserve, pickup, delivery, or all of them. 4. If you chose money, specify the "On buying amount" and "User's off amount". \ E.g. On a $1000 purchase, the user gets $10 off. 5. If you chose a percentage, specify the percentage discount. \ E.g. 10% off on reserve. 6. Click on add offer to save the offer.
{% hint style="info" %} Note: Money is a cash discount, and the percentage is a discount on the purchased amount. {% endhint %}
Bulk Discount 1. If you offer a "buy 1 get 1" offer in all of your menu items select "yes" else "no". 2. If you offer a percentage off in all of your set-up percentages. \ For e.g. 10% off on your all menu. Click on "Apply Discounts" to save changes.
### Edit Offers 1. Tap on the "Edit" icon on any offer card. 2. You will be sent to a dialog similar to adding a discount. 3. Follow the steps as mentioned in "Add Offer". ### Delete Offers 1. To delete the offer tap on the "Delete" icon on the offer card. 2. A dialog will appear to delete or cancel. # Website Content ## Setup Website Content To set up your website content, first, you need to visit your account tab by clicking on the account icon in the bottom bar and following the given steps: 1. Go to the "My Website" section. 2. If you have purchased our service through our Hyteno website, you can directly access this premium feature. But if not, we got your back, on clicking my website section you are given the option to select a plan. 3. Select a plan that suits your need and click purchase and confirm the maintenance fee amount. 4. After payment is verified, you will be redirected to Content Management Section (CMS) where you will have the following options to manage your website.
Info Section 1. **Billing info:** You must enter your billing information, including your restaurant name and address. TVA is an optional field. 2. **General info:** In the general information section, you must enter both your email address and contact details. 3. **Social Links:** The social links section allows you to add your social profile links, redirecting your users to your profiles. These fields are not mandatory. 4. **Website logo Text:** Please enter the text you would like to appear as your website logo. 5. **Website logo:** If you have a custom logo for your business, you may upload it in this section. This is not a mandatory field, so don't worry if you don't have one. A default logo will be provided if necessary. 6. **Map id:** The map ID is the Google Maps location ID for your restaurant, which you can extract from Google Maps and paste into this field. This is a mandatory field. After you have completed setting up your website information, click save.
Web Pages This section allows you to manage the pages in your website's navigation bar, including Home, Menu, Delivery, and Gallery. #### Home 1. Page Title: This is the main title that will appear on the homepage in a big font. It is a required field. 2. Page Sub Title: This is a brief description of your restaurant that will appear just below the page title on the homepage. 3. Why us: In this section, you can customize the "Why Us" content on your website by adding a custom title, subtitle, description, and images for a slideshow that will be displayed on your homepage. Press + icon to add images of your choice. 4. Fancy Area: This section allows you to customize the fancy area content on your website. You can add a custom title, button URL to redirect users, content description, and images of your choice. #### Menu In this section, you can add images to your menu category which will be shown on your website. Click on any category and select the image you would like for the given category #### Delivery In this section, you can add your restaurant delivery partner profile link to redirect your user. It’s not a mandatory field. #### Gallery Customize your restaurant profile by selecting beautiful images to showcase in your website.
Meta Info **Primary Color:** Select primary color for your website **Background Color:** Select a background color for your website
Domain 1. Add your custom domain here to link your website. 2. Press on the + icon and type your domain name and click on save.
FAQ Section You also add Frequently Asked Questions for your restaurant. #### Add FAQ 1. Click on the + icon at the bottom right corner. 2. Enter the question and answer. Press on add to confirm. Press on save at the top right corner #### Delete FAQ 1. Long press on any FAQ item. 2. A dialog box will appear to delete or cancel. 3. Click save on the top right corner to apply the change
Offer Banner This section allows you to add offers to your restaurant. 1. You need to select an offer banner image by clicking on the + icon and add an offer title and subtitle. 2. Once you have completed these steps, press the save button to confirm your changes.
Notices This section allows you to add notices for your users. 1. To add a notice, you need to enter a notice title and notice subtitle. 2. Once you have completed this step, press the save button to confirm your changes.
# Processing Orders
Accepting/Rejecting the Order 1. Whenever you receive an order, a popup dialogue will appear in your mobile screen, with order details. 2. Press on the view details button. On the order detail page, you have the option to accept or reject the order. 3. Proceed accordingly based on your status.
Tracking Past Orders 1. Go to the third icon on the bottom nav bar. 2. You will see orders that are active and have not been settled on the first page. 3. You press "View Past Order" in the bottom center area to view settled orders. 4. Alternatively, you can also search for any orders by order id in the top right corner.
Printing Order Receipt You can print your order receipt by selecting print icon on the top right corner of order detail page.
# Customer Support ## Access Hyteno Customer Support
From Hyteno Business App 1. Go to the account section from the bottom nav bar by clicking on the profile icon 2. Click on "Contact" 3. Click on "Send us a Message" 4. You will be redirected to your email app for you to send us your query there
From Hyteno Web Visit [Contact Us](https://www.hyteno.com/#contact-us) and send us your query.
Phone Support You can call us at +33 075 1005 427
Direct Email Support You can email us at